Privacy Policy

General Information

This privacy statement applies to the www.ONeTOOL.com website. This website features the ONeTOOL™ product and is owned by O'Neil & Associates, Inc. (www.oneil.com).

O'Neil & Associates, Inc. respects the privacy of visitors to our online sites. Any personal information gathered on this site will be kept strictly confidential and will only be used in ways for which you have specifically consented. We will never sell or license any personal information collected from you to any third party. We will take special care to protect the privacy and security of your information.

Privacy Contact Information

If you have further questions regarding this Statement, please contact us:

  • by e-mail at: privacy@onetool.com and include your name and telephone number or e-mail or postal address so that we can contact you; or
  • by telephone at 937.865.0800; or
  • by mail at:
    • O'Neil & Associates, Inc.
    • 495 Byers Road,
    • Miamisburg, OH
    • 45342-3662, USA

Collection and Use of Personally Identifiable Information

The ONeTOOL website offers some services which require you to provide some personally identifiable information to use them. We collect the minimum personally identifiable information to enable us to provide these services. By voluntarily providing this information, you are agreeing to the Terms and Conditions of the website and you are indicating consent for us to use the information you are submitting to provide you with the information and services that you have requested.

All of these services are optional; if you do not wish to provide personal information, you may simply decline to take advantage of that service.

In the following paragraphs, we outline the services and activities in connection with which we gather your personal information and provide details on how that personal information is used.

  • Create an Account: In order to request a quote or to access ONeTOOL online support features, you will need to establish an online account and sign in.
  • Request a Quote: By filling out a form which includes personally identifiable information, such as name and contact information, you may request O'Neil & Associates, Inc. contact you to provide additional product and pricing information.
  • Use Support Center: The ONeTOOL.com Support Center is available to ONeTOOL customers. If you have purchased a ONeTOOL system, you will need to establish an online account and sign in to access online support features.

Tracking Technologies


Non-Personally Identifiable Information

When visitors access our website, we automatically receive certain "web usage" information. For example, our web servers automatically collect the visitor's IP address, the visitor's web browser and operating system types. This is technical information that does not by itself identify a specific individual. We use this data to better manage the website and improve the presentation and organization of data.

Cookies

Our website uses a technology called "cookies". A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. The ONeTOOL.com website uses nonidentifying session cookies to provide easier site navigation and access to forms. You can still use the ONeTOOL.com site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine, and are never tied to anything that could be used to identify you.

Security

O'Neil & Associates, Inc. has implemented a variety of encryption, security technologies, and procedures to protect information stored in our computer systems from unauthorized access. We take careful measures to prevent the loss, misuse, and alteration of your information. We use Secure Sockets Layer (SSL) technology supporting 128-bit encryption when we collect information from you. The information collected is stored on secure servers behind a firewall. We only provide access to your personal information to O'Neil & Associates, Inc. employees who require your Personal Information to serve you have access to your data, which is password protected. Employees who have access to Personal Information are trained in the privacy and security practices of this Statement.

Access to Your Information

To review, update or delete the personal information we may have on file, submit your request to O'Neil and Associates via one of the contact methods listed above. Before we are able to provide you with any information, correct any inaccuracies, or delete any information, we may ask you to verify your identity.

Requests to delete any information we have about you will be honored unless it is part of a condition of using one of our services. You may request to have your information deleted once the agreement of the service is deemed nullified.

Links to Other Sites

This website links to the main O'Neil & Associates, Inc. company website (www.oneil.com), which has a separate privacy policy. We do not link to third party websites.

Our Policies Regarding Children

O'Neil and Associates. Inc., its websites, and its products are not directed to children. O'Neil does not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information on a child under the age of 18, we will delete that data from our systems.

Disclosure of Information

All personally identified information gathered can be disclosed to judicial or other government agencies subject to warrants, subpoenas, or other governmental orders.

Updates to this Statement

O'Neil and Associates. Inc. reserves the right to make changes at any time to our policies and/or alter the look and functionality of our website. However, if we make material changes to this policy, we will post the policy change notification on the website and we will update this Statement accordingly. We encourage you to periodically review this Statement for the latest information on our privacy and security policies.

This policy was last updated April 11, 2008.